The following discussion is an archived debate of the proposed deletion of the article below. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the article's talk page or in a deletion review). No further edits should be made to this page.

The result was delete. —Tom Morris (talk) 13:15, 9 February 2012 (UTC)[reply]

Human interaction management[edit]

Human interaction management (edit | talk | history | protect | delete | links | watch | logs | views) – (View log)

(Find sources: Google (books · news · scholar · free images · WP refs) · FENS · JSTOR · TWL)

Non-notable neologism, patent nonsense and coatrack spam: Human Interaction Management (HIM) is a set of management principles, patterns and techniques complementary to Business process management. HIM provides process-based support for innovative, adaptive, collaborative human work and allows it to be integrated in a structured way with more routinized work processes that are often largely automated. This had been deleted and redirected in a prior AFD, to business process management, which is scarcely better than this. But all you get here are sales slogans and attempts at clever acronyms -

• HIM has an associated change management methodology called Goal-Oriented Organization Design (GOOD). GOOD emphasizes effectiveness over efficiency, and combines various approaches....

- the usual random lists (1. Top-down.... 2. Middle-out.... 3. Bottom-up.... I think you left out 4. Upside-down.) The article has references, but no footnotes, leaving you guessing whether any of the glittery slogans of the article are actually supported by any sources. Some of the sources themselves look dodgy, and don't sound like reliable sources; I suspect that stuff like:

• Peter Fingar, Extreme Competition: Innovation And The Great 21st Century Business Reformation ISBN 0-929652-38-2 Parameter error in ((ISBN)): checksum
• Keith Harrison-Broninski, Human Interactions: The Heart and Soul of Business Process Management ISBN 0-929652-44-4
• Mark McGregor (editor) In Search Of BPM Excellence ISBN 0-929652-40-1

will be more like infomercials in print rather than reliable sources. The Harrison-Broninsky book is called "the book" at the Human Interaction Management website, which of course is first among the external links. This suggests to me that this article and neologism is promoting some outfit's management consultancy or how-to-manage-people text.

If there's a subject here, you won't learn anything about it from this text. Recommend deleting this and creating a protected redirect to business process management per the prior AfD. - Smerdis of Tlön - killing the human spirit since 2003! 16:00, 31 January 2012 (UTC)[reply]

Note: This debate has been included in the list of Business-related deletion discussions. Smerdis of Tlön - killing the human spirit since 2003! 16:03, 31 January 2012 (UTC)[reply]

• Delete coatrack spam. There doesn't seem to be any meaningful content on the page which explains any of this beyond asserting it exists. OSborn ^arf_contribs. 16:44, 31 January 2012 (UTC)[reply]
• Delete: Marketing cobblers. I have problem in understanding what it means in real terms, it is completely unfathomable to me. Their are no footnotes directly supporting the content, we have no idea whether the sources support the material or not. Mattg82 (talk) 21:53, 31 January 2012 (UTC)[reply]
• Delete. Totally agree with Smerdis. Typical project management bafflegab, trying to make themselves more important and validate their business. -- P 1 9 9 • TALK 18:56, 8 February 2012 (UTC)[reply]

The above discussion is preserved as an archive of the debate. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the article's talk page or in a deletion review). No further edits should be made to this page.