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((Infobox television episode
|series       = [[The Walking Dead (TV series)|The Walking Dead]]
|image        = Negan Arrives at Alexandria.jpg
|image_size   = 250
|caption      = [[Negan]] enters Alexandria for his first visit.
|season       = 7
|episode      = 4
|airdate      = ((Start date|2016|11|13))
|writer       = Corey Reed
|director     = [[David Boyd (cinematographer)|David Boyd]]
|length       = 60 minutes <!-- 59 minutes 20 seconds -->
|guests       = *[[Katelyn Nacon]] as Enid
*[[Ann Mahoney]] as [[Olivia (The Walking Dead)|Olivia]]
*[[Jason Douglas]] as Tobin
*[[Jordan Woods-Robinson]] as Eric Raleigh
*[[Kenric Green]] as Scott
*Ted Huckabee as Bruce
*Dahlia Legault as Francine
*Mandi Christine Kerr as Barbara
*David Marshall Silverman as Kent
*Vanessa Cloke as Anna
*Martinez as David
* [[Elizabeth Ludlow]] as [[Arat (The Walking Dead)|Arat]]
*[[Mike Seal (fighter)|Mike Seal]] as Gary
*Robert Walker-Branchaud as Neil
|prev         = [[The Cell (The Walking Dead)|The Cell]]
|next         = [[Go Getters]]
| season_article = The Walking Dead season 7
| episode_list = List of The Walking Dead episodes
))

"'''Service'''" is the fourth episode of the [[The Walking Dead season 7|seventh season]] of the [[Apocalyptic and post-apocalyptic fiction|post-apocalyptic]] [[Horror fiction|horror]] [[television series]] ''[[The Walking Dead (TV series)|The Walking Dead]]'', which aired on [[AMC (TV channel)|AMC]] on November 13, 2016. The episode was written by Corey Reed and directed by [[David Boyd (cinematographer)|David Boyd]].

The episode focuses on the remaining members of the core group holding together in Alexandria, while mourning the deaths of [[Glenn Rhee|Glenn]] and [[Abraham Ford|Abraham]], but [[Negan]] ([[Jeffrey Dean Morgan]]) and the Saviors show up early at their gates for their first offering.

==Plot==
At Alexandria, [[Michonne]] takes a hidden [[sniper rifle]] and leaves for a field, with a burnt-out car, to practice with the weapon. A walker eventually approaches and she misses it several times, and eventually decapitates it with her [[katana]]. She finds one of her stray bullets hit a deer, and she carries it back to Alexandria.

Meanwhile, [[Negan]] and his Saviors, including a captive [[Daryl Dixon|Daryl]], arrive earlier than expected to collect half of Alexandria's supplies. [[Rick Grimes|Rick]] says they have already set out half of their supplies, but Negan retorts that he gets to determine what they take, as they are providing a "service" to the community. He orders his Saviors to search the homes, taking their beds. [[Dwight (The Walking Dead)|Dwight]] forces [[Rosita Espinosa|Rosita]] and [[Spencer Monroe|Spencer]] to collect Daryl's motorcycle from the nearby woods. While outside of Alexandria, Spencer expresses his concern that Rick is not more accepting of Negan's rule. Rosita recovers a gun from the undead corpse of a Savior and they find Daryl's bike.

As they wait, Negan taunts Rick over video footage taken from when Rick's group first arrived in Alexandria, and asks to see the "sick girl" [[Maggie Greene|Maggie]]. [[Gabriel Stokes (The Walking Dead)|Gabriel]] appears and asks if Negan would like to pay his respects to her, tricking him into believing Maggie is dead. Their conversation is broken by a gunshot, and they congregate at the community's infirmary. There, [[Carl Grimes|Carl]] holds a Savior named David at gunpoint due to the man taking too much of the medicine away from them along with another Savior as well. Negan is impressed by Carl's bravery but forces him to stand down otherwise he will kill someone to prove a point to them again in which Carl complies at once, and then Negan demands to see the armory, as Alexandria seems to have a lot of guns. After [[List of The Walking Dead (TV series) characters#Alexandria Safe-Zone|Olivia]] shows Negan around the armory, he instructs them to turn over all the guns, including those that Rick's group had stolen from one of his outposts. As the Saviors load the guns on their trucks, they find two listed in the inventory missing, and Negan threatens to kill Olivia if they aren't returned. Rick and the other Alexandria survivors search through the homes to find them, and Rick discovers them, along with a stash of food, hidden in Spencer's home.

With all the guns collected, the Saviors prepare to leave when Rick sees Michonne hiding in one of the dilapidated houses outside. He begs Negan for a moment, and goes to the house and convinces Michonne to turn over the rifle, which was not in the inventory, and the deer for the better good despite her protests. Appreciative of Rick's effort, Negan warns Rick that if they catch any Alexandrian with a gun, they will kill them. Rick asks if Daryl can stay, but when Negan tells Daryl to plead his case, he remains obstinately silent.

After the Saviors leave with Daryl in tow, Rick accuses Spencer of hoarding supplies, while Spencer taunts Rick for his failure as a leader then afterwards, is confronted by an infuriated Rosita upon learning that he had guns hidden and that she spent wasting time finding on one gun when he had them in her need of bullets. Later, Michonne attempts to encourage Rick to fight. Rick tells her he cannot. He explains that he knows that Judith is not his daughter but that of his [[Shane Walsh (The Walking Dead)|friend]], but loves her anyway, and similarly with Alexandria, they need to accept Negan's rule to keep living. The following day, while outside Alexandria in the same field, Michonne finds all the mattresses that the Saviors took burned in a pile by the road.

At night, Rosita finds and picks up an [[Cartridge (firearms)|empty shell casing]] that Negan had fired earlier. She visits [[Eugene Porter|Eugene]] and requests he make her a bullet for the gun she still has.

==Reception==

===Critical reception===
[[File:Jeffrey Dean Morgan by Gage Skidmore.jpg|thumb|right|120 px|[[Jeffrey Dean Morgan]] received mixed to positive reviews for his performance as [[Negan]] in this episode.]]

"Service" received mixed reviews from critics. On [[Rotten Tomatoes]], it holds a 62% with an [[Weighted arithmetic mean|average rating]] of 6.94 out of 10, based on 34 reviews. The site's consensus reads: Though the pace is slower than desired, "Service" systematically sets a foundation for a frightening future while furthering the story of life under Negan's rule.<ref>((cite web |url=https://www.rottentomatoes.com/tv/the_walking_dead/s07/e04/|title=Service|publisher=[[Rotten Tomatoes]] |access-date=December 14, 2017))</ref>

Kelly Lawler of ''[[USA Today]]'' reviewed the episode, saying, "Jeffrey Dean Morgan's villain is still just as boring, just as non-threatening as he was before. An extra-long episode that was basically just the [[IKEA]] trip from Hell doesn't really do anything to further his character."<ref>((cite web|url=https://www.usatoday.com/story/life/entertainthis/2016/11/13/the-walking-dead-recap-season-7-episode-4-service/93654024/|title='The Walking Dead' recap: Apocalypse now|last=Lawler|first=Kelly|work=[[USA Today]]|date=November 18, 2016|access-date=November 24, 2016))</ref> Erik Kain of ''[[Forbes]]'' also reviewed the episode, saying, "All told, this was the weakest episode of the season so far by a long shot. I hope the showrunners tighten things up going forward, and give us more action, more intertwined storylines, and less Negan and his endless chatter."<ref>((cite web|url=https://www.forbes.com/sites/erikkain/2016/11/13/the-walking-dead-season-7-episode-4-review-service-is-new-season-low/#78708cd9164e|title='The Walking Dead' Season 7, Episode 4 Review: 'Service' Is New Season Low|last=Kain|first=Erik|work=[[Forbes]]|date=November 13, 2016|access-date=November 24, 2016))</ref>

===Ratings===
The episode received a 5.4 rating in the key 18-49 demographic with 11.40 million total viewers.<ref>((cite web |title=Sunday cable ratings: 'Westworld' ticks up as 'Walking Dead' slips a little more |url=http://tvbythenumbers.zap2it.com/daily-ratings/sunday-cable-ratings-nov-13-2016/ |archive-url=https://web.archive.org/web/20161116020354/http://tvbythenumbers.zap2it.com/daily-ratings/sunday-cable-ratings-nov-13-2016/ |url-status=dead |archive-date=November 16, 2016 |first=Rick |last=Porter |publisher=[[TV by the Numbers]] |date=November 15, 2016 |access-date=November 15, 2016))</ref> At the time, it was the lowest rating the show had since "[[Dead Weight (The Walking Dead)|Dead Weight]]" from [[The Walking Dead season 4|season four]].<ref>((cite web |url=http://tvbythenumbers.zap2it.com/2013/11/26/sunday-cable-ratings-the-walking-dead-wins-night-talking-dead-homeland-boardwalk-empire-witches-of-east-end-more-2/218115/|archive-url=https://web.archive.org/web/20131128171737/http://tvbythenumbers.zap2it.com/2013/11/26/sunday-cable-ratings-the-walking-dead-wins-night-talking-dead-homeland-boardwalk-empire-witches-of-east-end-more-2/218115/|url-status=dead|archive-date=November 28, 2013|title=Sunday Cable Ratings: 'The Walking Dead' Wins Night, 'Talking Dead', 'Homeland', 'Boardwalk Empire', 'Witches of East End' & More|publisher=[[TV by the Numbers]] |first=Sara|last=Bibel|date=November 26, 2013 |access-date=November 10, 2016))</ref>

==References==
((reflist|30em))

==External links==
((Portal|Speculative fiction/Horror|Television))
*[https://www.amc.com/twdu/the-walking-dead/season-7/episode-4 "Service"] at [[AMC (TV channel)|AMC]]
*((IMDb episode|5207730))

((The Walking Dead episodes))

[[Category:2016 American television episodes]]
[[Category:The Walking Dead season 7 episodes]]

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