Company type | Private Limited Company |
---|---|
Industry | Rural Business process outsourcing |
Founded | May 2008 |
Founder | V.V. Ranganathan Murali Vullaganti C N Ram R.Sujatha Sudhakar Ram G Srinivasan |
Headquarters | Bengaluru, India 080-40906737 |
Key people | Col Ravi Bhushan Gupta, CEO |
Number of employees | 6500 |
Rural Shores is an Indian rural business process outsourcing (BPO) company. It is a BPO based in rural India with delivery centers across various Indian States.[1]
RuralShores was founded in May 2008 with the objective of assimilating rural India into the Knowledge economy by providing job opportunities to the rural youth of the country. Col Ravi Bhushan Gupta is the CEO of RuralShores and his co-founders include V.V. Ranganathan, C.N. Ram, R.Sujatha, Sudhakar Ram and G Srinivasan.[2] The phenomenon of outsourcing back office operations from the West to lower-cost destinations like India is almost a decade-old story but what we are witnessing now is the cascading of these back office projects to the countryside.[3] While there are close to a million people employed in the vibrant call centers of India this number gets quite insignificant when compared to the 1 billion population of India, majority of whom stay in the villages.[4] The IT and BPO companies are now moving towards rural areas due to factors like availability of untapped talent, affordable lower estate and lower labor and operational costs.[2]
RuralShores is headquartered in Bengaluru and has set up 19 delivery centers in 8 Indian states with investments from the housing finance major HDFC and Lok Capital Venture Fund.[2][5] The objective of the company is to set up one such delivery center in each of the 500 rural districts of India.[6] As of 2011, the company has delivery centers in 19 states:[6][7]
RuralShores which was established with the objective of generating employment opportunities for the rural youth of the country is currently the market leader in the nascent rural BPO category.[5][7] The company has been awarded NASSCOM Innovation award under the start-up category presented in 2009,[8] Economic Times BPO award for being the Social Catalyst of the year in 2010.[9]
Edison Award, USA; best BPO Organization of the Year, SINGAPORE; Asian Innovation Awards 2012, HONG KONG; Manthan Award 2012, NEW DELHI[10]