Firstsource
Company typePublic BSE: 532809
NSE: FSL
IndustryBusiness Process Management
Founded2000
HeadquartersMumbai, Maharashtra, India
ServicesBusiness Process Outsourcing, Knowledge Process Outsourcing
RevenueIncrease ₹661.72 crore (US$79 million) (2009-10)[1]
Increase ₹67.33 crore (US$8.1 million) (2009-10)[1]
Websitewww.firstsource.com

Firstsource (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN) is a provider of Business Process Outsourcing services headquartered in Mumbai, Maharashtra, India. Firstsource provides customized business process management to customers in the Banking & Financial Services, customer services, Telecom & Media and Healthcare sectors. Firstsource is ranked #11 in IT companies and overall ranked # 365 in India in Fortune India 500 list in 2011.[2] Its clients include Fortune 500 Financial Services, Telecommunications and Healthcare companies. Firstsource has operations in India, US, Ireland, UK, and Philippines. It was formerly ICICI OneSource.[3][4][5][6][7]

Trivia

Firstsource is listed among "25 Best Employers in India 2011" as per Outlook Business - Aon Hewitt study 2011.[8] Employees in the organization have developed their management skills, working within organization and were involved in building Firstsource into the independent commercial enterprise that exists today.[9][10]

Locations

Firstsource at Fort Scott, Kansas

Firstsource operates from Asia, Europe, Northern America, and most recently Eastern Asia.[11][12]

In India

In India it operates from Mumbai, Bangalore, Chennai, Coimbatore, Kolkata, Hubli, Trichy, Cochin, Vijayawada, Indore, Siliguri, Bhubaneshwar, Jalandhar and Bhopal. The operations in India are Finance and Accounting, Customer Services, Telecom & Media and Healthcare business.[13][14]

See also

References

  1. ^ a b "BSE Plus". Bseindia.com. Retrieved 2010-09-28.
  2. ^ "Fortune India 500 complete list" (PDF). Fortune Indis. Retrieved December 18, 2011.
  3. ^ "ICICI One source Transformation" (PDF). Firstsource. 2010-04-22. Retrieved 2010-04-22.
  4. ^ "ICICI, Temasek revive Firstsource stake sale: sources". The Wall Street Journal. 2009-11-09. Retrieved 2010-04-24.
  5. ^ "FISO.BO". Reuters. 2010-04-24. Retrieved 2010-04-24.
  6. ^ "FSOL@IN". Bloomberg. 2010-04-24. Retrieved 2010-04-24.
  7. ^ "Firstsource FY10 PAT up 343% at Rs 136.1 cr". Press Trust of India / Mumbai. 2010-04-30. Retrieved 2010-04-30.
  8. ^ "HUL, Bharti Airtel, NTPC among 25 best employers: Hewitt". financialexpress. 2011-05-06. Retrieved 2011-05-20.
  9. ^ "National Stock Exchange of India". NSEI. 2010-04-22. Retrieved 2010-04-22.
  10. ^ "Firstsource announces change in leadership". Business Standard. 2010-04-08. Retrieved 2010-04-21.
  11. ^ "Moneycontrol". Moneycontrol. 2010-04-21. Retrieved 2010-04-21.
  12. ^ "ICICI To Cut Stake in 3i Infotech, Firstsource: sources". VC Circle. 2009-03-22. Retrieved 2010-04-24.
  13. ^ "Firstsource Corporate Profile" (PDF). Firstsource. 2010-04-22. Retrieved 2010-04-22.
  14. ^ "Firstsource CEO Ananda Mukerji quits". CIOL. 2010-04-08. Retrieved 2010-04-24.


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