E-Daakhil is an online portal launched by the Indian The National Consumer Disputes Redressal Commission (NCDRC) in September 2020 for facilitation of offline and online complaints relating to the Consumer Protection Act, 2019 by consumers. The portal is available across all State Consumer Redressal Commissions.
E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it.[1] The portal is available in Consumer Redressal Commissions of various states of India.[2][3][4][5]
The commission claims that the portal has a number of benefits.:[6][7][1]
Up to November 2021, 9800 complaints were lodged in the E-Daakhil portal across various consumer commissions of India, and out of these around 213 cases were resolved through this portal.[1][11]